1. Our Commitment to Your Privacy

At GekelEdge, protecting your personal information is one of our highest priorities. We are committed to handling your data responsibly, transparently, and securely while providing AI-powered career intelligence, resume analysis, interview coaching, career readiness tools, and professional IT support services.

This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you regarding your personal information.

By accessing or using GekelEdge, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with GekelEdge, we may collect different categories of information.

Personal Information

• Name
• Email address
• Account login information
• Subscription and billing details
• Support enquiries and communications

Career Information

• Uploaded resumes and CVs
• Job descriptions
• Career preferences
• Skills and certifications
• Interview preparation information
• Career goals and progression data

Technical Information

• IP address
• Browser type
• Operating system
• Device information
• Pages visited
• General usage analytics

3. How We Use Your Information

We use the information we collect to provide, maintain, improve, and personalise the GekelEdge platform and its services.

Your information may be used to:

• Create and manage your GekelEdge account.
• Generate personalised resume analysis and ATS scoring.
• Compare resumes against job descriptions.
• Identify skill gaps and career development opportunities.
• Generate personalised interview coaching and suggested answers.
• Provide career readiness tracking and recommendations.
• Deliver customer support and respond to enquiries.
• Process subscriptions and payments.
• Improve platform performance, security, and user experience.
• Comply with legal and regulatory obligations.

4. How Our AI Uses Your Information

GekelEdge uses artificial intelligence to deliver personalised career intelligence and coaching experiences.

When you upload your resume, paste a job description, complete career assessments, or use interview preparation tools, our AI analyses this information to generate personalised insights, including:

• Resume scoring and ATS compatibility.
• Resume strengths and improvement opportunities.
• Job-specific skills gap analysis.
• Personalised interview questions.
• Suggested interview answers.
• Career readiness recommendations.
• Professional development guidance.

AI-generated recommendations are intended to assist your career development. Final decisions regarding job applications, interviews, employment, or career progression remain your responsibility.

We continuously improve our AI systems to enhance accuracy, relevance, and user experience.

5. Legal Basis for Processing Personal Data

Where applicable, including under the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:

• Your consent.
• The performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests in improving and operating the GekelEdge platform.

Where we rely on your consent, you may withdraw that consent at any time where permitted by law.

6. Sharing Your Information

We do not sell your personal information.

We may share limited information only where necessary with trusted third-party service providers who help us operate GekelEdge. These providers may assist with:

• Cloud hosting and infrastructure.
• Website security and performance.
• Payment processing.
• Email communications.
• Analytics and platform improvement.
• Customer support services.

All service providers are expected to process personal information securely and only for the purposes required to deliver their services to GekelEdge.

We may also disclose information where required by law or to protect the rights, safety, security, or integrity of GekelEdge and its users.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical, organisational, and administrative safeguards designed to protect your data against unauthorised access, alteration, disclosure, or destruction.

These safeguards may include encrypted data transmission, secure hosting infrastructure, access controls, authentication measures, regular software updates, and continuous monitoring of our systems.

Although we strive to protect your information using industry-standard security practices, no method of transmission over the Internet or electronic storage is completely secure. For this reason, we cannot guarantee absolute security.

8. How Long We Keep Your Information

We retain personal information only for as long as it is reasonably necessary to:

• Provide our services.
• Maintain your account.
• Improve our platform.
• Meet legal, regulatory, accounting, and security obligations.
• Resolve disputes and enforce our agreements.

When personal information is no longer required, we will securely delete, anonymise, or otherwise dispose of it in accordance with applicable laws and our internal retention practices.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information under applicable privacy laws, including the UK GDPR, EU GDPR, and other relevant legislation.

These rights may include the ability to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal data in a portable format.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details provided below.

10. International Users

GekelEdge is designed to serve users around the world. As a result, your information may be processed or stored in countries other than your country of residence.

Where personal information is transferred internationally, we take appropriate measures to ensure that it continues to receive an appropriate level of protection consistent with applicable data protection laws.

11. Children’s Privacy

GekelEdge is intended for individuals aged 18 years or older or those who have reached the legal age required to enter into agreements in their country.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information promptly.

12. Changes to This Privacy Policy

As GekelEdge continues to evolve, we may update this Privacy Policy to reflect changes in our services, legal obligations, technologies, or business practices.

Any updates will be published on this page together with the revised “Last Updated” date shown at the top of this Privacy Policy.

We encourage users to review this page periodically to stay informed about how we protect personal information.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how GekelEdge processes your data, please contact us.

GekelEdge
Email: [email protected]
Website: https://gekeledge.com

We are committed to maintaining the highest standards of transparency, security, and trust while helping professionals around the world build stronger careers through AI-powered career intelligence.